Stop Turning every purchase into a tip request
44 points - today at 9:28 PM
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Why do the payment companies do this? Because they get ~1% of the tip.
I never tip at my local Starbucks counter. They ask for it before any service has been rendered. That’s not how a tip is supposed to work. And who knows how the tips are getting to the workers.
I tip in cash after a service is rendered. If it’s on a screen there are renter seekers between you and the person who helped you.
No problem tipping for good sit-down table service, or a good bartender at a bar. But at carry-out and self-service places, there's no service provided so nothing to earn a tip.
Anyway, the most egregious tip request I’ve ever seen was in a self-service airport kiosk. I chose my bag of nuts or whatever; no human even in the kiosk, completely unmonitored; I scanned and tapped my credit card and there it was — [15%] [18%] [20%]? So insulting.
Tip the person if they do a direct service to you, which may involve touching your body. Barbers, massage therapists (all kinds, you know!), Facials, nails etc.
Also (as per another comment in this thread), no tip if we pay before we use the service (or food).
If it isn't any of the above, say "Thank you, I enjoyed your great service. But at this time, I don't have money to spare. How do I get past this screen?"
Firstly, the business is permitted to pay below minimum wage and play accounting games with "tip credits" and having the employees pool/share their tips in common. So, the business contributes less to those wages overall, and therefore can hire/keep more staff than it would, ordinarily, and run on a slimmer margin, when food service is generally not very profitable.
Second, the business can advertise lower prices! If tipping pays wages, and tips don't need inclusion in the menu prices, then your $5 hamburger isn't going to cost $5 at checkout, but if you're the owner, you still get to print $5 on the menus and put $5 burgers on your website.
At this point, customers are being shamed and goaded into tipping, because if we don't, we're the bad guy: we're the wage thieves; we're the rude customers who can't afford to eat but do it anyway.
It is a valid strategy to boycott/avoid businesses that mandate tipping unjustly, but ultimately, that seems to be another way you're hurting the workers trying to make a living, where that includes being forced to accept a job in a "mandatory tipping" industry.