I was put off by the first paragraph. I'm glad I kept reading. It's hard to believe that the model is almost 40 years old and this is the first time I've seen it :(

Source (with another column in pic showing consequences)

https://www.researchgate.net/figure/Lippitt-Knoster-model-Th...

The Managing Complex Change model was copyrighted by Dr. Mary Lippitt, 1987.